FREQUENTLY ASKED QUESTIONS


Where are you based? Where do you ship from?

We're based in Texas, USA. All NorthShark orders are handcrafted and shipped directly from our facility in Texas.  

How long will it take for my items to arrive?

All orders take 1-2 business days to get printed and assembled. Once your order is shipped, it will take 2-5 business days to arrive. We will send you the tracking number and keep you updated on its progress.

How do I check the status of my order?

Upon order completion, you will receive an email confirming your order. You will also receive a shipment confirmation and tracking number via email once your package has been prepared for shipment. If you have questions about your order status or did not receive the email, please contact us here.

How can I contact you?

Feel free to email us anytime at support@northshark.com.