FREQUENTLY ASKED QUESTIONS


When will I receive my order?

All orders take 1-2 business days to get printed and assembled. Once your order is shipped, it will take 2-5 business days to arrive. We will send you the tracking number and keep you updated on its progress.  

What happens if my order gets stuck or lost in the mail?

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations. 

How can I track my order?

Once an order has shipped out, we will send you an email with the tracking number. Just copy the tracking number and go to the UPS, FedEx or USPS website, depending on who shipped your package, and enter in your tracking number for an update. 

What days do you ship?

We ship Monday through Friday. We don't ship on weekends and holidays.

What are business days?

Business days are “regular” business operating days, Monday through Friday. We don't ship on weekends and holidays.